STEPS FOR BOOKING
In this step you can browse through our rentals page and have a look at our rental inventory. In this step you can add all of the items you are interested in to your "cart." This creates a quote request. You will not have to pay anything at this point!
2. SUBMIT YOUR QUOTE REQUEST
Ensure that you submit your request and wait for an email back from us with availability. Rental requests are typically replied to within 7 days. You can include an additions you would like in this request as well.
3. READ OVER OUR RENTAL TERMS AND FAQ
Our terms of agreement outline our rental rules and regulations. This agreement protects both you and us. All items have a damage deposit outlined in the agreement. As well a booking deposit is require that is non-refundable. The remaining rental fee and damage deposit is due at least 10 days prior to your rental period if you choose to pay by e-transfer or in cash if you choose to pay at pick-up. The damage deposit is returned upon examination of the items and all damages must be reported.
4. SEND US AN EMAIL
We care about making your event the best possible experience for everyone involved. By getting in contact with us we will start by providing you the quotes and answers you need. We will send you the required forms for booking by email along with further information about booking a pick-up time as outlined below.
5. WATCH YOUR EMAIL FOR FURTHER INFORMATION
Watch your email and send us another message if you do not hear back within 5-7Â business days. You will be receiving a booking form, information regarding a deposit and our rental equipment agreement.
6. PICK UP AND DROP OFF
We have time-slotted porch pick-up times and drop-off times. You will be sent an email with a link to our automated booking service. You must book your times, pay your booking fee and return you rental agreement in order to be considered booked. You will be able to change your pick up time up to 5 days prior to your rental. If you have friends or family completing the pick-up/drop-off they must be aware of the rules. Returning items outside the time agreed upon will result in a $25 fee. A $25 charge will occur for every day that the items are late.
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